Dental Practice Heroes
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management.
Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.
If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Episodes
683 episodes
How to Fill Your Schedule Without a Single New Patient w/ Dr. Spencer Greer
What does it take to be a better producer? For Dr. Spencer Greer, it's not about chasing new patients or pushing treatment.In this episode, he shares the exact language he uses to present treatment without sounding greedy, losing trust, ...
Efficiency vs. Speed: What Actually Keeps You on Schedule
Slow doesn't mean careful. Fast doesn't mean sloppy. Most dentists think efficiency comes at the cost of quality — but this episode will show you it's actually the key to managing a busy schedule.The DPH coaches break down how to g...
Why You Can't Leave Your Work Stress at the Office w/ Neo Positivity
Feeling lost? The biggest thing holding your practice probably isn't your team, your overhead, or the economy — it’s the stories you’re telling yourself.In this episode, Neo Positivity, creator of the Thoughts Become Things movement and ...
You're Busy, So Why Isn't Your Practice Growing?
If your days feel jam-packed but your dental practice still isn’t improving, the problem usually isn’t effort. It’s urgency. The loudest problems in a practice always win, and they trick us into believing we’ll work on systems, leadership, and ...
The One Conversation That Raises the Standard in Your Dental Practice w/ Katherine Eitel Belt
What's one thing you've been avoiding in your practice? Maybe it's a slipping standard or a team member no longer pulling their weight — and every week you wait, your practice feels it a little more.In this episode, Katherine Eitel Belt ...
The Owners Guide to Creating a Team Full of Victims
If you’ve ever reached the end of a packed clinic day wondering why every single problem somehow finds its way back to you, you’re not alone and you’re not broken. I’m Dr. Paul Etchison, and I’m talking about a leadership pattern that quietly t...
Your Team Doesn't Want More Money (They Want This) with Bree Groff
The best practices aren't built on systems and numbers — they're built on something that's easy to forget.In this episode, Bree Groff breaks down why people are the backbone of a practice and how leaders can bring out their team's best. ...
The Question Every Dentist Is Asking About w/ Dr. Alan Mead
Technology in dentistry is moving faster than ever, and it's easy to feel like you're falling behind. AI is writing chart notes, robots are helping place implants, and there's a new company pitching you every day.In this episode, Dr. Ala...
Have you Ever Asked, "Why Am I the Only One Who Cares?"
If you’ve ever looked around your dental office and thought, “Why am I the only one who cares?”, you’re not alone and you’re not crazy. We’ve felt that same disconnect between the emotional weight of practice ownership and a team that seems abl...
The Most Expensive Report You're Not Looking At
The most expensive report in your practice is the one you're not opening: the AR report.This episode unpacks why your old AR keeps piling up and how to clean it up without losing patients or overwhelming the front desk. You'll learn how ...
The Real Reason Your New Hires Fall Short
Your new hire isn’t “bad” after three days, they’re lost in your system. When we throw someone into a busy dental office with a login, a quick tour, and a vague “just ask questions,” we create office survival training. That is not onboarding, a...
When Great Employees Become Bad Leaders
Your great employee just became a bad leader... what happened?This episode unpacks why even the best employees aren't fit for leadership and how to tell if you've promoted the wrong person. From the traits that make a good lead to awkwar...
5 Things Missing From Your Life: Why Successful Dentists Still Aren’t Happy with Corey Keyes
Successful, functioning, but secretly miserable? There's a name for what you're feeling, and it isn't burnout.In this episode, Dr. Corey Keyes, sociologist and author of Languishing: How to Feel Alive Again in a World That Wears Us D...
How to Talk About Dollars and Numbers and Not Sound Greedy
You’re alone in your office after hours, staring at the numbers, and you can feel it: the practice has more potential. The hard part isn’t the math. The hard part is saying “production goals” out loud without feeling like you’ve betrayed patien...
The New Patient Goldmine Most Practice Owners Ignore with Michael Arias
One strategy. An almost infinite ceiling. And most of your competitors aren't willing to do it.In this episode, founder of The Dental Marketer Michael Arias breaks down the no-cost strategy he calls ground marketing. You'll learn what it...
KPIs That Run the $5M Dental Practice
Most practices are either tracking nothing, tracking everything, or tracking the wrong things entirely — and the result looks the same: a busy practice you can't fully control.This episode will tell you what metrics actually matter and w...
Stop the Bleeding: How Cancellations Quietly Destroy Profit with Carrie Webber
Cancellations are up, no-shows are almost expected — and most owners are handling it the wrong way.In this episode, Carrie Webber of Jameson Group walks through what every person in your practice can start doing today to keep patients on...
Delegation Dilemma: Why Your Leadership Team Isn't Freeing You Up
There's one thing standing between you and a practice that runs without you: delegation. And you're probably doing it wrong — even if you have a leadership team in place.In this episode, the DPH coaches break down the mistakes most owner...
Adding Evening Hours Without Killing Your Culture
Your practice feels maxed out, but you’re not ready to build more operatories or move locations. So what’s the lever most owners ignore? Hours. We talk through why adding evenings or Saturdays sparks instant fear in dental teams, and how to lea...
$1M Per Chair… and Barely Any Marketing with Lior Tamir
Don't let all your marketing dollars go to waste… Because if you're chasing patients instead of focusing on their experience inside your practice, they may be.Dr. Lior Tamir has built a practice doing close to $1M per chair while spendin...
The Fastest Way to Know What Actually Works in Your Practice
Tired of strong opinions and weak evidence running your schedule? We put everyday practice debates under the microscope and share simple experiments that turn gut feelings into clear decisions. From no-shows to network choices, we break down qu...
Resist Your Growing Admin Payroll, Fix This First
We break down why a “slammed” front desk is often a symptom of broken systems, not true patient volume. We show how tighter first conversations, better phone control, and clearer financial expectations eliminate repeat work and reduce burnout.<...
Full Schedule, Low Profit: The Real Problem With Your Dental Schedule
Exhausted, underproducing... but busy. Sound familiar? Instead of grinding away, you could be building a $1.5 million practice with just two procedures a day.In this episode, the DPH coaches break down block scheduling, guardrails that k...
You Don’t Need More Space, You Have an Efficiency Problem (Costing You Big Time)
We challenge the reflex to hire an associate or build more operatories when the real issue is low efficiency and weak utilization. We break down the numbers that reveal the true bottleneck and the practical steps that raise production and profi...
Why Patients Say No (Even When You’re Right)
The difference between associates producing $8K a day versus $1.4K a day? It has nothing to do with clinical skill.In this episode, the DPH coaches explain why building rapport with patients is the foundation of case acceptance. You'll l...
