Dental Practice Heroes
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management.
Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.
If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Episodes
561 episodes
How to Stay In Control When Things Go Wrong w/ Dr. Taher Dhoon
Nothing throws off your day like a surprise complication. When a surgical or dental emergency hits, how you respond is what matters most. In this episode, Dr. Taher Dhoon joins me to share how we approach emergencies to keep our cool, make smar...
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Season 3
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Episode 75
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20:28
Tax Hacks Your Regular Accountant Won't Tell You w/ Mike Bark
You might be missing out on tens of thousands in tax savings and not even know it. But all that can change with the help of a dental CPA. Mike Bark of Bull Moose Financial joins me today to talk profitability, tax mistakes and strategies that d...
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Season 3
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Episode 74
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35:36
Growing with Less Hygienists: New Models for the Age of Hygiene Scarcity
Dental practice owners across the country are facing a critical challenge: how to continue growing when hygienists seem impossible to find. This shortage creates a frustrating bottleneck - you've got the new patients flowing in, your clinical s...
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Season 3
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Episode 73
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14:58
You Can Grow Without PPO's with Dr. Andrew Kokabi
Big growth isn’t reserved for in-network practices. Dr. Andrew Kokabi has built more than just a thriving fee-for-service practice — he’s built a reputation as a trusted business that gives back.In this episode, he explains what it means...
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Season 3
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Episode 72
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29:59
Lessons from a Lawsuit w/ Dr. Taher Dhoon
Every dentist dreads it: the day a case turns into a lawsuit. And often, it’s not the actual dentistry that gets you.In this episode, Dr. Taher Dhoon gets candid about a worst-case scenario he’s facing in real time. He shares what mistak...
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Season 3
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Episode 71
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22:56
5 Keys to High-Performance Meetings
Great dental practices share one essential quality: exceptional team communication. Yet many offices struggle with ineffective meetings that drain energy rather than build momentum. Drawing from 13 years of practice management experience, I rev...
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Season 3
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Episode 70
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17:11
Beyond Clinical Skills: The Trust Factor in Dental Practice Success
Trust should be the plan before the treatment plan. It’s the foundation behind case acceptance, retention, and referrals — the things that actually grow your practice.In this episode, we dive into strategies for building trust in the day...
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Season 3
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Episode 69
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23:29
What Makes You Lose Sleep: Business or Clinical?
One bad case can haunt you longer than a bad hire. But what’s really more unpredictable — the patient in the chair or people in your practice? This episode debates what causes more stress: clinical work or the business of running a dental pract...
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Season 3
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Episode 68
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19:12
Two Day Clinical Weeks with Dr. David Maconi
What if working less could actually make your practice more profitable? Dr. David Maconi proves it's not just possible—it's achievable for committed practice owners willing to challenge conventional wisdom.Whether you're burning out fro...
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Season 3
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Episode 67
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32:01
More Staff, or More Efficiency? How to Tell with Dr. Paul Etchison
Are your front desk team members constantly asking for more help? In this revealing episode, I tackle the challenging question every dental practice owner faces: when should you hire more administrative staff versus improving your systems?<...
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Season 3
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Episode 66
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17:45
Thick Skin & Thin Schedules: The Surprising Burnout Solution
Burnout isn’t just a buzzword—it’s a real problem in dentistry. But why? Join us as we dive into the growing issue of burnout and how you can find joy in your career again. You'll get strategies for combatting burnout, learn how to manage the s...
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Season 3
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Episode 65
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21:30
The Million-Dollar Associate: How to Help Associates Succeed from Day One w/ Dr. Taher Dhoon
We all know how game-changing it is to have the right associate on board — and how costly it can be when you hire the wrong one. Too many owners hire quickly, don’t provide enough guidance, and end up paying the price. In this episode, Dr. Tahe...
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Season 3
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Episode 64
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17:50
Mastering Nonverbals for Case Acceptance
Your body language might be sabotaging your case acceptance without you even realizing it. Imagine presenting the perfect treatment plan with flawless explanation—only to have patients hesitate and "think about it." What went wrong?The ...
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Season 3
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Episode 63
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20:27
Big Time Numbers Without Burning Out w/ Spencer Greer
The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he’s learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when...
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Season 3
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Episode 62
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34:20
Show, Don't Tell: Communicating Intentionally
This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options...
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Season 3
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Episode 61
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18:06
No Regrets: Preventing Buyer's Remorse in Patients
Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, t...
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Season 3
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Episode 60
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16:33
What's Wrong with Your Onboarding Process with the DPH Coaches
Most new hire issues can be traced back to one thing: onboarding. In this episode, the hosts and their expert guests share proven strategies to effectively train, support, and integrate your new team members right from the beginning. You'll lea...
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Season 3
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Episode 59
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21:23
Team Resistance and Getting Buy In with Anthony Do
One of the biggest leadership mistakes is making your "why" about you, not your team. In this episode, Dr. Anthony Do of Red Oak Family Dentistry returns to share hard-earned lessons on leadership, motivation, and creating a culture that makes ...
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Season 3
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Episode 58
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17:49
How to Fix Challenging Team Behaviors with Katheryn Eitel Belt
Struggling to get your team on board? The answer isn’t demanding compliance—it’s understanding what’s really going on. Let’s talk about what’s holding them back and how to fix it. Katherine Eitel Belt of LionSpeak is back to break down the four...
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Season 3
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Episode 57
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25:45
Stop Getting Behind and Hurrying through Your Days with the DPH Coaches
Busy January? If your office struggled to keep up, you’re not alone. In this episode, we discuss why hurrying may be to blame and how slowing down can actually help you reduce stress, boost productivity, and provide better patient care. Let’s e...
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Season 3
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Episode 56
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15:42
Getting to the Root of Practice Challenges
Leadership in dental practices often faces unexpected challenges, especially when dealing with negative patient feedback. By employing the Infinite Why system to analyze issues, leaders can uncover the roots of problems and foster a more constr...
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Season 3
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Episode 55
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12:53
Big Case Dentistry: How to Market, Consult, and Finance w/ Dr. Taher Dhoon and Dr. Ryan Bradley
Big box implant centers are everywhere, but there ARE ways to stand out. Dr. Ryan Bradley and Dr. Taher Dhoon know firsthand how tough it is to transition into full-arch dentistry — from figuring out marketing to attracting qualified patients w...
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Season 3
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Episode 54
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22:52
From New Grad to Multi-Practice Owner w/ Colin Myrick
From a four-op office to two practices — here’s how Colin Myrick created something bigger than he ever expected as a young practice owner. This episode dives into the hurdles of taking over an established practice, stepping into the role of own...
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Season 3
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Episode 53
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34:36
How Important is Branding for a Dental Office?
Branding is more than just logos and advertising; it’s about standing out in your market. This episode will help you define your own brand and measure its impact! We share an easy exercise to uncover your brand identity and real stories of how ...
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Season 3
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Episode 52
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20:06
Checklist Strategies for Streamlining Operations
Unlock the secret to a seamless dental practice with the power of checklists! Join me to reveal the transformative potential of a well-crafted checklist. How can you turn vague expectations into concrete action items? We address this question b...
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Season 3
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Episode 51
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17:40
