Dental Practice Heroes
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management.
Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.
If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Episodes
627 episodes
Work Less, Collect More: The Hidden Math of Owner Freedom
If you’ve ever felt like the glue holding your practice together, this conversation will challenge that belief and give you a new playbook for freedom. We unpack a counterintuitive idea—the Void Principle—where you stop filling every gap so you...
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Episode 627
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18:09
Why Your Office Manager Isn’t Growing Your Practice (And How to Change That Fast)
Most dental offices don’t have an office manager problem—they have a role definition problem. We promoted the best front desk performer, gave them a title, and then left them buried in tasks with no roadmap for leadership. In this conversation,...
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Episode 626
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26:53
Stop Trying to Be a Super GP: Why Niching Down Can Explode Your Income with Alex Sharp
Trying to be the super GP who does every procedure might be making your practice harder than it should be. In this episode, Dr. Alex Sharp explains how specializing not only helps you create a model that's easier to market and scale, but also l...
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Episode 625
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30:55
The 5 Biggest Time Wasters Killing Your Practice Efficiency
Ever feel like your day moves at the speed of the slowest checkout lane? We unpack the hidden inefficiencies that quietly drain hours, stress your team, and shrink profit—then replace them with simple, durable systems that make your practice fe...
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Episode 624
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13:52
The #1 Case Acceptance Bottleneck Dentists Ignore
Are you ignoring a crucial part of your practice? In this episode, we’re talking about the front desk. It’s one of the most overlooked areas in dentistry, yet can also make or break case acceptance and production. Tune in to learn how to train ...
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Episode 623
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20:28
The Hidden Beliefs That Keep Dentists Overworked and Underpaid
Ever follow a GPS with total confidence only to realize it’s steering you the wrong way? That’s how ownership can feel when mindset traps masquerade as good guidance. We dig into three hidden patterns that quietly create burnout for dental prac...
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Episode 622
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12:21
Rewriting Your Front Desk Mindset to Convert More Treatment and Dollars
What if the biggest reason patients delay necessary care isn’t price or insurance, but the quiet doubt in our own voices? We dig into the hidden driver of case acceptance—front desk mindset—and show how two simple defaults transform conversatio...
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Episode 621
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12:00
Struggling with Team Buy-In? Here's What to Do
When team members push back on production or growth, it’s rarely about the numbers or your systems... it’s about clarity. True buy-in comes from showing your team why growth matters and how it benefits everyone, not just the practice. In this e...
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Episode 620
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24:05
Full Schedule, Empty Wallet: The Hidden Cost of Busyness
A crowded calendar can look like success, but what if it’s hiding slow service, low-yield work, and profit slipping through the cracks? We pull back the curtain on the “packed restaurant” illusion and share a clearer measure of health: dollar-p...
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Episode 619
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16:11
Escaping the Trap of Your Own Success
You have the income, the title, even a great team, but still feel trapped. Sound familiar? This episode with Dr. Richard Low will help you take a step back and understand what’s behind your burnout — and how to fix it.We talk about his d...
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Episode 618
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37:43
The New-Patient Trap: How “More Leads” Can Hide a Leaky Practice
Ever felt like your dental practice would finally take off if you could just get a few more new patients through the door? That seductive thought might be keeping you from discovering what's really holding your practice back.I learned t...
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Episode 617
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14:51
Freedom Through Associates: The Real Steps Owners Skip
It’s time for a reality check: hiring an associate isn’t a shortcut to less stress and more growth. In this episode, we break down what associates actually need to succeed and the real reasons they don’t work out or make your life easier — a...
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Episode 616
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24:38
When It Didn’t Hurt Until You Touched It. What to Say and How to Handle.
It’s the classic lose-lose situation: a patient walks in with no pain, goes home, and calls you back and says, “I’m having pain and it didn’t hurt until you touched it.” Even when you do everything right, you still get the blame.In this ...
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Episode 615
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28:02
Easy Systems That Help You Cut Down Clinical Days
Tired of putting out fires all day? It’s time to start thinking like a CEO, not just a clinician. In this episode, Dr. Chris Green shares the systems that helped him cut down clinical days and lead like a CEO instead of just a manager.Yo...
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Episode 613
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37:40
The Painful Truth: How the Hardest Choices Build the Best Practices
Ever notice how those last two painful reps at the gym are what actually build muscle? Dental practice ownership works exactly the same way. Growth happens precisely when you're tired, stressed, and want to quit—but push through anyway....
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Episode 612
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14:06
Stop Drowning: The Weekly Habits That Turn Chaos into a Calm, Profitable Practice
Overwhelmed in ownership? You can’t fix everything at once, but today you'll learn where to start. Get back to the fundamentals — vision, numbers, and leadership — with simple steps that will help you get organized and out of survival mode....
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Episode 611
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26:09
The Associate Illusion: Why Most Owners Lose Money (and How to Fix It)
Ever fantasized about bringing on an associate to handle all those difficult cases while you kick back and watch the profits roll in? That seductive vision—what I call "the associate illusion"—has lured countless practice owners into disappoint...
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Episode 610
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16:29
Finding and Developing the Unicorn Office Manager
You know what’s worse than not having an office manager? Having the wrong one. We all want that "perfect" hire, but perfect on paper rarely works in practice.This episode explores what really makes someone the right fit, whether...
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Episode 609
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24:48
The $2 Million Ceiling: Why Most Dental Practices Plateau (and How to Break Through)
Feeling trapped on the dental treadmill? That plateau between $1-2 million in practice revenue isn't just common—it's a critical crossroads in your ownership journey.Dental practice owners typically hit this wall after establishing thei...
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Episode 608
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16:36
The Turnover Tax: 3 Simple Moves That Keep Your Best People (and Profit)
Imagine losing a team member who's been with you for years. Beyond the obvious recruiting costs, you're facing a cascade of hidden consequences: the training burden on your remaining team, eroding morale as staff wonder if they should be lookin...
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Episode 607
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20:33
When the Wrong Leader Wrecks Your Culture (And How to Fix It)
Not everyone should be a leader. Not even your star employee. The DPH Coaches learned this lesson the hard way, and this episode unpacks what can happen when you put the wrong person in charge. You'll hear how to be proactive and get the right ...
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Episode 606
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27:50
Bad Reviews, Big Myths: What Really Impacts Your Practice Growth
The sinking feeling of spotting a one-star review for your dental practice is something most of us know all too well. That pit in your stomach, the immediate defensiveness, the late-night rumination—it's a universal experience for dental profes...
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Episode 605
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18:00
3 Mindset Shifts That Separate 7 Figure Owners from the Rest
Ever wonder why certain dental practice owners effortlessly navigate challenges while others remain perpetually stuck? The answer isn't superior intelligence or working harder—it's a specific mindset that separates extraordinary dental entrepre...
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Episode 604
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12:43
Beyond Busy: The REAL Owner's To-Do List that Creates Freedom
Ever wonder why you're constantly busy but your practice isn't growing? The answer lies in understanding the critical difference between maintenance work and true business building.As dental practice owners, we often mistake activity fo...
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Episode 603
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18:02
